Information Technology

IT Consultant (Second Line)

Breda, Noord Brabant   |   Full time

IT  Consultant (Second Line)

  • Is solving technical and data related challenges what gets you energized? 
  • Are you the go-to-guy or -girl when it comes to complex questions? 
  • Are you able to look at an issue through the customers’ eyes and translate it to the best possible solution?

Then this could be your next job!

About CYS 

At CYS, we have been helping companies optimizing their experience for more than 15 years. In order to facilitate this, we set ourselves the audacious goal of developing the best software in the world for managing and measuring experience. 

One software solution for combining all relevant data and feedback from customers, employees and business. Pre-designed customizable programs designed for prioritizing your companies’ improvements like Customer Feedback Monitoring, Employee Engagement Research, Audits and Checklists for quality management and the reporting of business KPI’s.

CYS provides a great user and respondent experience by providing one intelligent and intuitive solution for storytelling, 1-on-1 feedback loops, approachable multi-channel questionnaires, easy to use quality checklists and audits, connecting and improving your company’s data and providing cutting-edge reporting and visualizations. Available for every stakeholder on any device at any time. 

Your job: Support Representative (Second Line) at CYS, Breda.

CYS is a fast-growing company, where you work with customers and colleagues from different countries. In this challenging position, you are consulted by customers, colleagues and partners on technical or complex issues regarding our software. The main subjects will relate to data management, integrations and implementations. 

In your role as an IT consultant, you see all the possibilities that our software provides and you are able to translate your insights into the best solution for every situation. Your colleagues and partners have extensive knowledge of the software themselves, so they only come to you with their most difficult questions. Together with your team, you will provide them with the best solutions so customers can use the CYS software to its full advantage. 

What is required?

  • At least 3 years of relevant work experience
  • You are analytical and solution-oriented.
  • You are fluent in written and spoken English. 
  • You have a customer-oriented mindset.
  • You like working in a dynamic and fast-growing environment

What is being offered?

  • Salary up to €50.000,- gross
  • An experienced team with great ambitions
  • An international work environment
  • Working with a unique software solution
  • Working at a rising star company

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